Privacy Policy

Last Updated: July 26, 2026

Welcome to Scale Loom (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request a consultation, or use our services, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Company Name

  • Business Website

  • Billing Information (if applicable)

  • Any information you voluntarily provide

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Pages Visited

  • Time Spent on Pages

  • Referral Sources

  • Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and support requests

  • Provide Amazon management and marketing services

  • Improve our website and user experience

  • Schedule consultations

  • Process payments

  • Send updates and service-related communications

  • Deliver newsletters and marketing communications (you may opt out at any time)

  • Prevent fraud and maintain website security

  • Comply with legal obligations

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website performance

  • Remember your preferences

  • Analyse website traffic

  • Measure advertising effectiveness

  • Enhance your browsing experience

You can disable cookies through your browser settings; however, some features of the website may not function properly.

4. Third-Party Services

We may use trusted third-party providers, including but not limited to:

  • Google Analytics

  • Google Ads

  • Meta (Facebook) Pixel

  • LinkedIn Insights

  • Payment processors

  • CRM platforms

  • Email marketing platforms

  • Cloud hosting providers

These providers have their own privacy policies governing how they process your information.

5. How We Share Your Information

We do not sell your personal information.

We may share information with:

  • Service providers working on our behalf

  • Payment processors

  • Marketing and advertising partners

  • Professional advisers

  • Government authorities where required by law

  • Business partners involved in delivering requested services

6. Data Security

We implement appropriate technical and organisational security measures designed to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services

  • Fulfil legal obligations

  • Resolve disputes

  • Enforce our agreements

  • Maintain legitimate business records

When information is no longer required, it will be securely deleted or anonymised where appropriate.

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to certain processing

  • Withdraw consent where applicable

  • Request a copy of your information

  • Opt out of marketing communications

To exercise any of these rights, please contact us using the details below.

9. International Data Transfers

If you access our website from outside the country where our business operates, your information may be transferred to and processed in countries that may have different data protection laws than those in your jurisdiction.

We take reasonable measures to ensure appropriate safeguards are in place for such transfers.

10. Children’s Privacy

Our website and services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

11. External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the updated effective date. Continued use of our website after changes become effective constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Scale Loom

Email: info@scaleloom.us

Website: https://scaleloom.us

We will make reasonable efforts to respond to your inquiry promptly.